Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

We are serious about protecting the privacy of our users, which comprise of Renters (who are seeking a recreational listing to rent) and Members (who offer such listings on the Site). We use information collected about you only as permitted in this Privacy Policy.

This is our privacy policy, but please be aware that should you follow a link to another Web site, you are no longer covered by this policy. Words and phrases used in this policy have the same meaning as in the Terms and Conditions of Use - available at http://www.ultimatervrentals.com/terms (the "Terms and Conditions").

The information we gather

At various times you may contribute your personal data (also referred to as personal information) - that is data that identifies you, or from which you are identifiable - will be collected, processed, stored and used by us, and passed to and processed by our subsidiary and/or affiliated companies and other data processors acting under contract with us. Personal information contributed by or collected from users may be stored and processed in the United States or any other country in which we or our affiliates, subsidiaries or agents maintain facilities, and by using our Site, you acknowledge and agree that you may be transferring your personal information outside of the country in which you have contributed it, and that you consent to any such transfer of information outside of your country. These countries may not have similar data protection laws to those that apply in your country. However, if we transfer your personal information outside of your country in this way, we will take steps to ensure that your privacy rights continue to be protected in compliance with applicable data protection law and this Privacy Policy. For example, in order to process a request or enquiry you may make concerning a property or transaction, we need to know all or some of the following: your full name, address, telephone number, e-mail address, and, in the case of a member's (advertising) listing, a method of payment. You may also contribute personal information to us at other times, such as when registering on the Site.

How we use your personal information

Your personal information will be used to provide and promote our Site, to process payments members make to us, to provide user support, and for other purposes referred to in this Privacy Policy and the Terms and Conditions.

We will also use the personal information users provide to contact the user on occasion with critical user or service updates, and to send other messages that are integral to the service we provide on the Site. If you have an account on the Site, we must always be able to e-mail you operational information about your account and your use of our services.

Your personal information is not shared with third parties, except: 1) in the case of special promotions by us, or one of our partners, about which you've requested to be notified; 2) where a third party performs services on our behalf and has agreed to keep such information confidential (such as the processing of your credit card payment or the conduct of an online survey for example); and 3) our Affiliates, but only for the purpose of performing this Agreement.

In the event that we or the Site are acquired by a third party, your personal information may be transferred to any such acquirer.

Inquiries

Site users may send inquiries to Members via clickable links on Site listings. If you choose to send an inquiry through these links, your personal information, including your e-mail address and any other information you supply, may be visible to the Member in question so that they might reply to you directly. If you call the Member, you may be asked to leave a return telephone number. Do not share information in the e-mail or phone call that you are not prepared to allow them to have, including, but not limited to, credit card and bank account information. These inquiries are both sent to the individual Member you selected and retained by us. The resulting inquiry is available for review only by the Member to whom they were initially addressed and to our customer service employees, who may be asked by Members for their past inquiry information. While the content of these inquiries is not shared with any other party, the Site may, occasionally, use third party e-mail servers to send and track receipt of the inquiry e-mails, and analyze the pattern of inquiry usage reported by these third party tracking systems; [the resulting information is used and stored only in an anonymous form.]

How Do We Protect Your Personal Information Once We Have It?

We take appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal information and against accidental loss or destruction of, or damage to, your personal information. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains each user's responsibility:

1. To protect against unauthorized access to your use of the Site;
2. To ensure no one else uses the Site while the user's machine is "logged on" to the Site service;
3. To “ log off” or exit from Site when not using it; and
4. Where relevant, to keep his/her password or other access information secret.

All personal information is stored on a secure server. We do not store credit card numbers or related identifying information on any Site server. All such information is stored by our credit card processing partner, on their secured servers, and is protected via its proprietary methods. Please remember that many services and transactions are performed by our business partners. Our privacy policy and our security or common practices do not apply to other companies.

How we protect your privacy with third parties

• As indicated above, we may work with other companies who place cookies or web beacons on our Site. These companies help operate our Site and provide you with additional products and services. They are subject to confidentiality agreements with us and other legal restrictions. We do not permit any of these companies to collect personal information using cookies or web beacons on our Site.
• Some of these companies — such as Context Web — are our service providers who place cookies that help us serve our own content and compile anonymous site metrics and analytics. We require these companies to use the information they collect only to provide us with these services under contract.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time, and post the new version on the Site. When we do so, we will notify you of the fact on the main screen of the Site and the new version of this Privacy Policy will take effect, and will govern all Site services and your relationship with us:

1. commencing one month after the date of posting;
2. if earlier, when (following posting of the new Privacy Policy) you make an inquiry or otherwise interact with us or another user; or
3. immediately upon the date of posting, if the changes are not to operative provisions, or not capable of adversely affecting you - examples of which would include, without limitation, changes to contact details referred to, or the refinement of provisions that are already included, in this Privacy Policy.

How long will we keep your personal data?

We will retain your personal data only as long as is necessary for the purposes to which you consent under the Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete the information.

Disclosure for legal reasons

Your personal data may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.